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At TelltaleCosmetics, we’re here to help you every step of the way. Whether you have questions about our products, need help with your order, or simply want to share feedback, we’d love to hear from you!

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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    Delivery charges for orders from the Telltale Cosmetics online shop vary depending on your location and the size of your order. Here's a general breakdown:

    • Local Shipping (within the country): A flat rate of PKR 200 applies for standard shipping. Free shipping is available for orders over PKR 2000.
    • International Shipping: Charges are calculated at checkout based on your location and package weight.
    • Promotional Offers: We occasionally offer free or discounted shipping during promotions, so stay tuned!

    For exact details, please refer to the shipping section at checkout or contact our customer support team.

    At Telltale Cosmetics, we currently accept the following payment methods for your convenience:

    • Bank Transfer: You can securely transfer the payment directly to our bank account. Details will be provided during checkout. Once the transfer is complete, kindly share the transaction receipt for order confirmation.
    • Cash on Delivery (COD): Available for select regions, allowing you to pay for your order when it is delivered to your doorstep.

    If you have any questions or need assistance with payment, feel free to contact our customer support team. We're here to help!

    Delivery times for Telltale Cosmetics orders vary based on location:

    Local Orders: Typically delivered within 3–7 business days.
    International Orders: Usually delivered within 10–15 business days, depending on the destination.

    Shopping at Telltale Cosmetics is completely secure, and protecting your data is our top priority.

    We’re always looking for passionate individuals and businesses to join our journey. Contact us at info@telltalecosmetics.com for partnership inquiries.

    You can reach our friendly customer support team via email at support@telltalecosmetics.com or by using the contact form on our website.

    Send us an email

      For any inquiries, product questions, or order issues, drop us an email, and we’ll respond within 24-48 hours.